Terms and Conditions

  Terms & Conditions of Sale Please read our Terms and Conditions of Sale prior to purchasing goods from our site: 

    1. All prices are in Pounds Sterling. We reserve the right to change any advertised price before you place an order.

    2. All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund. 3. Deliveries will normally be made within 2-3 working days UK only. 

    4. International 10-21 working days although this cannot be  guarantee as delays happen.

    5. You will be advised of any delay or if the item is not available by phone or email. So please check Email box just in case.

    6. Payment can be made by any major credit or debit card. Payment will be debited from your account before the dispatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

    •  7. In the unlikely event that your product is lost or damaged in transit please contact us in writing. In the case of non-delivery please wait 7 days from the date of your order in case it has been delayed UK only
    • 8 In the case of damaged goods please retain the product and contact us within 48 hours of receipt.
    • 9 DATA PROTECTION We request your name and address to enable us to provide you with an efficient after-sales service but we WILL NOT pass your name and address to ANY third parties.
    • 10 SATISFACTION GUARANTEED If you are not entirely satisfied with your purchase, you can return it within 7 days of the dispatch date with your receipt, providing it is not used, however items such as earings WILL NOT be refunded on the basis of hygeine reasons (unless faulty).

    11. If you have a problem with your item you must first contact me before returning the item. Postage return will be at customers own expence unless item is faulty.

      13. NOTHING IN THE ABOVE GUARANTEE AFFECTS YOUR LEGAL RIGHTS

      New Privacy Law 

        To fulfil your order, you must provide me with certain information  such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly. Why I Need Your Information and How I Use It:I rely on a number of legal bases to collect, use, and share your information, including:•as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support•as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with my Policy and Terms of Use. I use your information as necessary to comply with my obligations under Policy and Terms of Use. Information Sharing and Disclosure:Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:• I share information with as necessary to provide you my services and comply with my obligations under both the Seller Policy and Terms of Use.•Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.•Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.Data Retention:I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years. Transfers of Personal Information Outside the EU:I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.Your Rights:If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:•Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. •Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. •Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. •Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.Contact email address: [email protected]